Remember to use ACCOUNT NUMBER AND KID when making a payment.

DEPOSITS - 17:00
The Bank receives deposits at 17:00 on business days.
IMPORTANT: Deposits must include two numbers: the account number and the KID.

The account number for our customers is 15035264474, and as KID you use your own account number. You can find this in the online bank.

WITHDRAWALS/PAYOUTS – 14:00
Payments from the Bank are made at 14:00 on business days.
You must approve your withdrawal using BankID before 14:00, preferably a few minutes earlier if it is important that the amount is transferred the same day.

The Bank does not need to be notified in advance of withdrawals.
The time of receipt may vary between banks.

To provide the best possible service, we need to have updated contact details for our customers.
Log in → Innstillinger→ Mine kontaktdetaljer
You can update your email address yourself, but your mobile number must be updated by us.
Send us the correct mobile number via Messages in the online bank.
 

Due to security requirements, termination of a deposit account must be submitted in writing via a message in the online bank. Please note that the account will be closed as soon as the Bank has been notified, and it is not possible to request account closure at a future time or on a specific date.

The customer must first withdraw the available balance. The Bank will then assist with the payment of accrued interest.

Log in to the online bank and initiate a payment for the available balance under “Betalinger”, then send a message under “Meldinger” stating that you wish to close the account, including the account number for the payment of accrued interest. This must be an account you own in another Norwegian bank and must not require a KID.

There is no obligation to notify the Bank in advance when closing the account. The account has 11 free withdrawals per calendar year, including the payment of accrued interest upon closure. Please refer to the price list on our website.

To become a customer of the Bank, you are required to provide the information requested during the registration process.

We register and process personal data in order to fulfil the contractual obligations we have towards you. Personal data is information that can be linked to you as an individual. Examples of such data include name, national identity number, identification, tax residency and whether you are a politically exposed person (PEP).

We are committed to protecting your personal data and will always handle your information confidentially and with respect.

You can read more about our Privacy Policy here. If you have questions about how we process personal data, you may contact us via the contact form.

Privacy Policy for Maritime & Merchant Bank | Maritime & Merchant Bank
The Bank is subject to the Personal Data Act and the General Data Protection Regulation (GDPR) 2016/679 when processing personal data.

Never disclose your BankID information, codes or passwords to anyone. The bank, the police or any other party will never ask you to provide such information. If you are asked to provide BankID details, it is fraud.

If you receive an email or SMS containing a link and are unsure whether it is safe to open, search for the organisation’s official website yourself and access it from there. If you wish to contact the bank in writing, log in to the online bank and send a secure message.

Be alert — there is no limit to how sophisticated fraud attempts can be. If something does go wrong, please call us as soon as possible.

Trusted sources with useful tips on how to avoid fraud:

TELENOR – Fraud trends Telenor expects to see in 2025

SVINDEL.NO – Overview of methods used by fraudsters, provided by Finance Norway

NETTVETT.NO – Information, advice and guidance on safe use of the internet, provided by NorSIS (the Norwegian Centre for Information Security)